Privacy Policy

Last Updated: 3/13/2025

1. Introduction

Blue Badge Now, a doing business as (d/b/a) name of OKO Labs Inc., a Florida corporation with its principal place of business in Broward County ("Company", "we", "us", or "our"), respects your privacy and is committed to protecting it through our compliance with this policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, use our mobile application, or access our services (collectively, the "Service"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

Account Information: When you register for an account, we collect your name, email address, password, and user type (Agency or Candidate).
Profile Information:
- For Candidates: We collect information you provide in your profile, including but not limited to your contact information, employment history, education, skills, certifications, and other qualifications relevant to law enforcement positions.
- For Agencies: We collect information about your organization, including but not limited to agency name, location, size, departments, contact information, and authorized representatives.
Identity Verification Information: To verify your identity, we may collect government-issued identification, date of birth, social security number, and other information necessary for background checks or agency verification.
Payment Information: When you make a purchase, we collect payment information, which may include credit card numbers, billing addresses, and other financial information. This information is processed by our third-party payment processors and is not stored on our servers.
Communications: We collect information you provide when you communicate with us or with other users through the Service, including messages, emails, and other correspondence.
Documents: We collect documents you upload to the Service, which may include resumes, certifications, licenses, and other materials relevant to law enforcement employment.

2.2 Information We Collect Automatically

When you access or use the Service, we may automatically collect certain information, including:

Usage Information: We collect information about your interactions with the Service, such as the pages you visit, the features you use, the actions you take, and the time, frequency, and duration of your activities.
Device Information: We collect information about the device you use to access the Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Location Information: We may collect information about your location, including precise location if you grant us permission to do so. We may also derive your approximate location from your IP address.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and to recognize you across different Services and devices.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

Background Check Providers: We may receive information from third-party background check providers regarding the results of background checks conducted on Candidates.
Identity Verification Services: We may receive information from third-party identity verification services to verify the identity of users.
Public Sources: We may collect information about Agencies from public sources, such as government websites, public records, and news articles, to create and maintain Agency profiles.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving the Service
Processing transactions and managing your account
Facilitating communication between Candidates and Agencies
Verifying the identity of users and conducting background checks
Personalizing your experience and providing content and features that may interest you
Sending you technical notices, updates, security alerts, and administrative messages
Responding to your comments, questions, and requests
Monitoring and analyzing trends, usage, and activities in connection with the Service
Detecting, preventing, and addressing fraud, security breaches, and other harmful activities
Complying with legal obligations and enforcing our terms and policies

4. How We Share Your Information

4.1 Sharing Between Users

For Candidates: When you create a profile, certain information may be visible to Agencies using the Service. The visibility of your information depends on your verification status and the subscription status of the Agency:

Basic Profile Information: Your name, general location, and basic qualifications may be visible to all Agencies using the Service.
Detailed Profile Information: Your detailed profile information, including contact information, employment history, and other qualifications, may be visible to Agencies that have paid subscriptions and use recruit credits to access your profile.
Background Check Results: Information regarding your background check status may be visible to Agencies with paid subscriptions.

For Agencies: When you create a profile, certain information may be visible to Candidates using the Service:

Agency Profile: Your agency name, location, size, departments, and other public information may be visible to all Candidates using the Service.
Job Postings: Job postings you create may be visible to all Candidates using the Service.
Verification Status: Your agency's verification status may be visible to all Candidates using the Service.

4.2 Sharing with Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Payment processors
Background check providers
Identity verification services
Cloud storage providers
Analytics providers
Customer support services
Email and communication services

These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

Comply with a legal obligation
Protect and defend our rights or property
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may retain certain information even after you deactivate your account if retention is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms of Service.

6. Your Rights and Choices

6.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account and modifying your profile. If you wish to deactivate your account, you may do so through your account settings or by contacting us.

6.2 Communication Preferences

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6.3 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Service.

6.4 California Privacy Rights

If you are a California resident, you have the right to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us at the address provided below.

7. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

The Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information of a child under 18, we will take steps to delete such information as soon as possible.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Service. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Blue Badge Now
A d/b/a of OKO Labs Inc.
Broward County, Florida
Email: privacy@bluebadgenow.com